Shipping policy

SHIPPING POLICY

• Processing time: Orders are processed within 1–3 business days.

• Shipping area: We ship worldwide from Bali, Indonesia.

• Delivery time:
   – Bali: 1–3 days.
   – Indonesia (outside Bali): 3–7 days.
   – Asia: 7–14 days.
   – Australia: 7–21 days.
   – Europe: 14–30 days (2–4 weeks, depending on customs).
   – USA & Canada: 14–30 days (2–4 weeks).
   – Rest of the world: 14–35 days.

• Shipping cost: Calculated at checkout depending on your destination.

• Tracking: Once your order is shipped, you will receive a tracking number by email. Tracking updates may take 2–5 days to appear, depending on the courier.

• Customs & taxes: International orders may be subject to customs fees or import taxes. Customers are responsible for any additional charges.

• Delays: Delivery times may vary due to customs processing, holidays, or local courier delays. Thank you for your understanding.

• Contact:
   Email: vilovearth@gmail.com
   Instagram: @vilovearth
   WhatsApp: +6287855689099
   PT VIK LOVE EARTH
   Biliq Sunset Office Space
   Ruko Sunset Indah II No. 10, Kuta, Badung, 80361, Bali, Indonesia.